COM3000 Configuration and Troubleshooting: Part 1
COM3000 Configuration and Troubleshooting: Part 2
Advanced Entertainment Platform (AEP) Configuration and Troubleshooting
This is a rare opportunity for in-person practical training on DIRECTV’s premier product for L&I. The course provides a live overview of AEP setup, configuration and troubleshooting, and will introduce attendees to the steps required to configure the COM3000 for AEP content delivery, as well as AEP portal activities. If you want to get involved with AEP, this course provides critical information necessary to get started on the path to success.
Hands on COM3000
Presenters: Dallas Kounovsky, Jimmy Martinson, and Greg June
DIRECTV Residential Experience (DRE Hardware) + AIM Meter Tutorial
This course is designed for dealers and installers involved in L&I markets who want to learn more about DRE or would like a refresher, as well as for individuals brand new to DRE. We will go over what makes DRE different and its amazing features, the equipment used in deploying DRE, the role of each device in hotel and other institutional settings, review proper installation of DRE hardware, AIM meter basics, common troubleshooting practices, and provide tips from experience on things to look out for.
This breakout is designed to help if you are new to satellite entertainment or if you only install satellite on a rare occasion and need a refresher. We’ll cover many topics including an introduction into how satellite signal works, how satellite signal transmissions are sent and received, factors that can affect satellite signal, discuss what frequencies consist of and which ones are used by DIRECTV, and the specific components used to receive and distribute satellite signal.
IP Networking Basics
If you haven’t worked with IP networking before, it’s essential to get on board now. Many modern video systems—including entertainment and surveillance—rely on this technology. If you’re not familiar with IP networking, we strongly recommend this class as a prerequisite to the IPTV and video surveillance technical sessions. This primer course includes an overview of key fundamentals, including: IP addressing, MAC addresses, servers, clients, switches, routers, modems, TCP/IP, and more. This session arms you with a solid understanding of the technology, and prepares you for exploring more advanced topics.
IPTV in L&I
L&I RF DISTRIBUTION
This breakout is designed for the installer who would like to improve their basic understanding of signal distribution over coaxial cable in L&I properties. We will review guidelines for RF distribution from a headend all the way thru the property to the TVs in guest rooms, what equipment to use, what RF level to look for at each point in the distribution, review the basics on how to perform a site survey, how to identify coax cable already installed on site and much more.
Local Off-Air Channel Insertion (DT-ATSC Hardware)
Hands on Local Channel Insertion
L&I Technology Solutions: What equipment to use where?
Presenters: Greg June and Kirk Davies
DIRECTV L&I Sales Strategies, Tactics and Tips
From new hire to seasoned pro, anyone selling DIRECTV will get a boost in results after enjoying the methods, tips and tricks presented by the always dynamic Gregor Sweet. Gregor builds upon his early career success as a member of one of the best sales organizations in the world and then leverages his 13 years with DIRECTV to pump you so full of strategy and motivation that you will hardly be able to resist dialing to set appointments before the class is even over.
How to Grow Your Sales with NACEConnect
DIRECTV Commercial Sales
Marketing Best Practices
It’s time to take a fresh look at your marketing strategies. What’s worked in the past may not be as effective today. There are many affordable marketing tools available now….but your competition has access to them as well! To be effective, it’s all about your strategy. We’ll review the 3 core principles of marketing—Get Attention, Build Trust, and Inspire Action. Then, we’ll explore simple, cost-effective ways to execute your campaigns and develop engaging creative that reflects well on your brand and drives sales. This session will be relevant and actionable to your business, with real-world examples of challenges and wins from the field.
Pre-sale Discovery for TV and Surveillance: Evolve from salesperson to consultant and increase your profits
Did you lose out on a job because you placed too much emphasis on your prospect knowing their exact needs? One of the greatest factors between winning profitable business for a successful project and losing it to the competition is your ability to act as a professional consultant to your customer. In this valuable session you will learn what questions to ask and how to uncover the true needs of your customers to help you win more business, with less drama during implementation, and end up with a valuable customer reference. The principles apply equally to satellite TV and surveillance opportunities, and we will show examples of both.
Video Surveillance Enterprise Level Sales
Learn how to:
- Ask specific questions that will increase responses, deliver customer satisfaction and help establish you as a trusted resource.
- Upsell and gain full engagement from your customers and prospects by including them in the decision making.
- Increase your revenue and reputation through selling services agreements, making you more successful with your customers.
Video Surveillance Basics (Hardware)
This Level 1 introductory course will give you a basic understanding of the hardware used in a SecurityTronix Video Surveillance System. This course will focus on current technologies, including our High Definition over Coax (HDoC) and IP based camera systems. Attendees will learn about the different types of cameras, recorders, switches, storage methods and how they are used in various video surveillance applications. You will receive an overview and live demonstration on your mobile device of our live camera viewing cloud-based application: STGO2.
Hands on Video Surveillance
This Level 1 introductory course will give attendees hands-on experience to understand the installation and configuration of a SecurityTronix Video Surveillance System. We will demonstrate how to install hard drives, install and configure cameras, and set up recorders. Basic troubleshooting procedures will be taught to help with your day-to-day installs and service calls.
Enterprise Wi-Fi Sales for Commercial, Senior Living, and Hotels without a brand standard
Presenters: Jeff Lawton, Kirk Davies, and Wes Anthony (Alcatel)
Enterprise Wi-Fi equipment configuration and deployment best practices
Presenters: Jeff Lawton, Kirk Davies, Arnold Intal (Alcatel), and Wes Anthony (Alcatel)
Advanced Imaging Capabilities in AV over IP
A lesson focused on Multiview and Video Walls in the ZeeVee AV over IP ecosystem.The advanced capabilities of multiview and video walls – two highly regarded benefits and efficiencies of AV over IP will be covered in detail. Leveraging ZeeVee’s ZyPer Management Platform, coupled with ZeeVee ZyPer4K (SDVoE) and ZyPerUHD (JPEG2000), Art will demonstrate how to create Multiview’s and Video Walls in seconds WITHOUT additional hardware. He will then show the advanced capabilities while building additional Multiview’s and Video Walls. The course will also integrate a short ZeeVee product line overview including AV over IP and RF based products.